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Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

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Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

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Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

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Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

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Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

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Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

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Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82

Deprecated: strpos(): Non-string needles will be interpreted as strings in the future. Use an explicit chr() call to preserve the current behavior in /www/wwwroot/4-17ll.com/label.php on line 82
用友erp u8,带你重返青春校园,感受无尽欢笑与友情!
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用友erp u8,带你重返青春校园,感受无尽欢笑与友情!

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  证券时报记者周春媚

  “我们以前是纯外贸的服装加工企业,客户遍布全球,美国在我们的客户比例中占到65%,突如其来的关税冲击确实给我们带来了暂时性困难。”宁波一家外贸服装工厂负责人李先生在接受证券时报记者采访时表示。

  面对关税冲击,李先生也在积极想办法。他很快便与百度进行了接触,并加入了百度优选的出海计划,借助百度AI慧播星数字人直播技术,从一家传统外贸加工厂向电商销售转型,全力开拓国内市场及日韩、欧洲、澳洲等非美市场。“整个流程跑下来的感受就是一个字,快!”李先生说。

  在美国所谓“对等关税”冲击之下,像李先生一样的中小外贸企业主们正在寻觅“突围”路径,而人工智能则是他们披荆斩棘的一把“利剑”。最近一段时间以来,包括百度、阿里巴巴等在内的科技公司通过发布外贸企业相关扶持计划,结合自身技术优势推广相应的AI工具,不仅为开拓多元市场提供了支撑,还助力传统外贸企业加快全链条数字化、智能化转型升级。一场以人工智能为核心的技术变革浪潮,正在外贸行业加速铺开。

  寻找新出路:

  AI助力开拓更多非美市场

  洽谈需求、开设店铺、上架产品、打磨AI数字人,从开店到开播,李先生只花了一周左右的时间。

  “按照传统电商的经营逻辑,首先需要招募运营、主播、中控等,至少得搭建一个3到4个人的团队,而且还得给直播间做一定装修、购买直播设备等,成本高,时间周期长。”李先生说,通过应用百度AI慧播星数字人技术,只需要上传5分钟的视频就能生成带货数字人,从使用效果看专业性极高,解决了李先生一时没有专业直播运营团队的燃眉之急,让公司可以低成本、高效能地切入到电商直播赛道。

  时间,对于当下的外贸企业而言十分重要。“作为生产型企业,虽然目前工厂的订单还是排满的,但两三个月后,可能会因为订单不足而导致产能闲置。”李先生说,正因如此,现在就需要未雨绸缪,抓紧开拓其他市场。

  此外,由于公司此前是纯外贸公司,尺码更适合国外消费者。数字人具有小语种直播的优势,而且还能通过AI制作更符合当地消费者语言习惯的多语种短视频进行投放,从而拓展澳洲、中东欧和东南亚等地的服装市场。

  “外贸企业、跨境电商本身就需要应对不同地区、不同文化背景用户的需求。而AI大模型可以通过对多语言、多文化数据的学习和处理,帮助相关企业更好地服务全球用户,提升业务效果。”中国中小商业企业协会跨境电商分会执行会长吕福香在接受证券时报记者采访时表示。

  李先生的故事,是这段时间以来许多中小外贸企业共同经历的一个缩影。4月12日,百度推出了外贸企业AI扶持计划。“百度慧播星数字人依托业内领先的AI数字人直播技术和能力,能够帮助商家降低80%以上的直播运营成本,此次计划助力100万家企业免费数字人直播,同时安排专业技术和交付团队助力各外贸商家在各大平台低门槛实现直播带货。”百度有关负责人告诉证券时报记者。

  同样的故事,还发生在阿里巴巴国际站上的外贸商家身上。记者从阿里巴巴国际站了解到,今年3月阿里巴巴国际站在欧洲的订单大幅增长,其中法国的增速更是高达125%。迪马斯体育用品公司总经理黄瑞华表示,生成式AI在小语种翻译和交流上取得了显著的优化效果。“以前,公司的外贸业务员大多用英语接待法国客户,需要常备翻译软件,现在在AI的助力下,直接法语对法语,接待和成单效率大幅提升。”黄瑞华说。

  在AI的赋能下,阿里巴巴国际站上的多个非美市场最近均有亮眼的增长成绩。除了欧洲以外,潜力巨大的中东、南美、日韩等新兴市场均呈现旺盛增长态势,其中南美的阿根廷与智利今年3月订单增速高达101%和70%。

  优化全链条:

  AI推动传统外贸企业转型

  用AI做数字人直播、智能客服实现多语种交流,仅仅是AI在外贸行业应用的冰山一角。记者在采访中发现,AI技术已渗透至外贸全链条中的方方面面,帮助商家更轻松地开拓多元市场。

  以阿里巴巴国际站为例,据有关负责人介绍,目前AI聚焦于应用层,推出了商品运营、自动接待、智能营销、风控合规4个AIAgent(智能体),能自动化地执行外贸经营中的大部分环节,降低外贸生意门槛。目前,已有超过10万卖家每天都在使用AIAgent做生意。数据显示,AI优化后的商品,转化率提升了52%,AI接待的客户,回复率提高了36%。

  “最基础的,像中小企业需要针对不同市场用各类小语种优化商品图文、制作介绍视频,这在过去就是个大问题。而现在,不仅AI大模型已经大幅提升了各类小语种的翻译水平,还能用AIGC(生成式人工智能)能力一键生成、快速优化,高效解决难题。还有像信用卡拒付抗辩问题,需要用到各个国家和地区专业的法律知识撰写抗辩信,这又是AI擅长的领域。”阿里巴巴国际站有关负责人说。

  在自动接待方面,记者了解到,在B2B电商场景中,由于每笔订单金额较大,下单前都需要业务员跟客户反复沟通,但由于时差,客户发来的信息往往是在半夜,很多人手缺乏的中小企业常因回复不及时而错失订单。此时AI天然就能成为24小时在线的接待员,而且能快速调用全网专业信息,回答的水平甚至更高。

  专做家纺行业外贸生意的李燕对此深有感触。她告诉记者,在AIAgent的加持下,公司成交数量增长了30%,如今公司对于客户的所有询问均能做到“秒回”,而且还能做到智能回复。“比如,客户需要条纹的茶巾,AI能够从产品库中挑选相关的产品自动打给客户,尺寸、型号相关的术语也能自动回复。”李燕说,这让以前由于没来得及回复而损失客户的情况很少再发生。

  “无论是智能客服、平台风控,还是供应链优化和个性化推荐等,现在的人工智能技术在外贸行业应用的维度更多,是全流程的、无卡点的优化,效率提升的潜力不可限量。”吕福香说。

  锻造强韧性:

  商家多措并举应对冲击

  最初,李燕的客户主要来自欧美,但近年来她已在国际站上接到了更多来自全球其他国家的订单,美国市场如今只在整体客户中占10%左右。

  在李燕看来,关税的冲击某种程度上也是一种“倒逼”,迫使企业开发新的市场、优化产品结构、提升技术含量,在变化的环境中不断提升企业的韧性。“即使不做美国市场,我们也还有很多其他国家和地区可以拓展。”李燕说,有实力的企业一定能够开发出新的市场。

  快速反应、灵活调整,正是中国无数外贸商家的共同优势与特点。李先生告诉记者,为应对关税冲击,公司未来将强化多线布局,一方面积极拓展包括欧洲、澳洲、亚洲等其他国家和地区的客户;另一方面积极开拓国内市场,搭建内销的渠道与团队,将工厂的产能维持住。“因为我们本身是源头工厂,因此在销售自己产品时,还是有挺大优势的。”李先生说。

  在关税冲击下,百度、阿里巴巴等科技公司也正在将AI的工具和能力向更多外贸商家推广。4月18日,百度电商宣布扩大七项“外贸转内销”专项扶持计划,其中,为降低门槛与成本,开通了外贸企业“零保证金”试运营,并提供慧播星数字人免费使用权,实现低成本直播。4月15日,义乌商城集团宣布正式接入阿里通义大模型,帮助210万中小商家利用AI技术精准经营快速出海。

  展望未来,吕福香认为AI技术除了在智能客服、个性化推荐、产品优化等应用外,还可以在更多方面发力。“比如,可以通过分析历史销售数据、用户行为等信息,预测未来的商品需求趋势,为企业制定供应链和市场策略提供参考。此外,AI还可以帮助外贸企业制定智能价格策略和动态定价方案,通过分析市场竞争情况、用户偏好和需求变化等因素,实时调整商品价格,实现销售收入和利润最大化。”吕福香说。

  本版导读

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